Disclaimer and Complaints

Disclaimer

North West Finance Pty Ltd / North West Agrifinance makes no guarantees and offers no warranties or indemnities for any use of or reference to the information on this site. North West Finance Pty Ltd / North West Agrifinance also makes no guarantees and offers no warranties or indemnities for the quality, currency, accuracy or truthfulness of any information and / or service accessed by a link from this site to any external organisation.

Complaints

Should you be unhappy with any aspects of our service we have an internal dispute resolution in place for your convenience. Should you have any complaints please contact the Complaints Officer – Sharon Martin on 02 67624244

Should you not be satisfied with the outcome of the internal resolution process you also have the option of our licensee’s external dispute resolution service provider, the Australian Financial Complaints Authority, which can be contacted via:

Online:    www.afca.org.au             Email:     info@afca.org.au
Phone:    1800 931 678 (free call)
Mail:      Australian Financial Complaints Authority
GPO Box 3, Melbourne VIC 3001